About Us:
Who We Are:
HandsOnSupport is a
large team of highly skilled and dedicated
support professionals, whose goal is to put your mind
at ease as we watch over your customers for
you. You'll sleep well, knowing that your clients are being cared for by knowledgeable professionals.
Your customers will receive prompt, courteous, and
anonymous support. There is nothing to
suggest that anyone other than you are answering
their queries.
What We Do:
We are here twenty four hours a day, seven
days a week, three hundred sixty five days a
year; monitoring your servers and responding
to your customers' queries every moment of
every day. This frees your valuable time to address
the marketing and promotion sides of your
business.
Who We Serve:
Our clients are mostly Dedicated Hosting
Companies and Resellers of Hosting Providers
who save both time and money by having their
support issues monitored by HandsOnSupport
staff.
Support Guaranteed:
Our technicians are skilled in
many server configurations and control
panels. Support requests are guaranteed to be
answered on average within one hour and resolved within
eight hours on average, or
money back.
Why Us:
When HandsOnSupport becomes part of your
team, you gain the experience and
productivity of first class customer support
representatives 24 hours a day; every day;
without the expense of hiring a
full time staff.
|
